Privacy policy

Finbl Ltd is a company registered in England and Wales under company number 17086036. Our registered office is Second Floor, West Tower, Brook St, Liverpool L3 9PJ.

For questions about this policy or how we use personal information, contact us at privacy@finbl.co.uk.

We may collect information you provide through our contact form, including your name, work email address, company, areas of interest and the contents of your message.

Our hosting and security providers may also process limited technical information such as IP addresses, browser type, requested pages, timestamps and diagnostic logs.

We may use personal information to:

• respond to enquiries and arrange product discussions;
• understand interest in Finbl and improve our website;
• operate, protect and troubleshoot our services;
• maintain business records; and
• meet legal or regulatory obligations.

Depending on the circumstances, we rely on legitimate interests to operate and develop our business, steps requested before entering into a contract, compliance with legal obligations, or consent where it is specifically requested.

We may share information with carefully selected service providers that support website hosting, security, email, customer relationship management and professional advice. We may also disclose information where required by law or in connection with a business transaction. We do not sell personal information.

Some service providers may process information outside the United Kingdom. Where this occurs, we will use an appropriate safeguard required by data protection law. Details of the providers and safeguards in use should be confirmed before launch.

We keep personal information only for as long as it is needed for the purpose it was collected, including responding to an enquiry, maintaining appropriate business records and meeting legal requirements. Final retention periods should be added once the website’s operational processes are confirmed.

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to request portability or withdraw consent.

You may also complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first.

We may update this policy as our website, suppliers or legal obligations change. The latest version will always appear on this page with its updated date.